CJ Marxer
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SafeSpaceUX Design • UX Research

Goals
To create real data for the public on police interactions, arrests and abusive and violent behavior on both subjects and authorities behavior.

Background
Software for Good developed the SafeSpace app to help minorities when they have interactions with authorities. When the user of the app does have an interaction with authorities, they can activate the app to request other users to come to the location of the interaction to witness and possibly document the interaction. With these recorded interactions, real data can be collected to provide a clearer picture of how much police hostility goes unchecked versus the communities negative view of authorities.

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SafeSpace

UX DESIGN • UX RESEARCH

 

Software for Good developed the SafeSpace app to help minorities when they have interactions with the authorities. When the user of the app does have an interaction with the authorities, they can activate the app to request other users to come to the location of the interaction to witness and possibly document the interaction. With these recorded interactions, real data can be collected to provide a clearer picture of how much police hostility goes unchecked versus the community’s negative view of authorities.

 

Goal

To create real data for the public on police interactions, arrests and abusive and violent behavior on both subjects and authorities behavior.

Process

Competitive Audit • Journey Map • Feature Cards • Annotated Wireframes

First, a Competitive Audit was done to see what other apps were currently in the same arena as SafeSpace.

 

Then a Journey Map was created to see what a typical user flow might be in a situation that involved the SafeSpace user and the SafeSpace responder using the app, as well as the police.

 

After seeing what a typical user flow of the app might be, feature cards were made to see where the app could be improved and add features to make the app more robust to better serve the community. After consideration for timing and budget, a few features were picked to move into wireframes to present to SafeSpace.